"Staff were very friendly professional and courteous. Made my trip and experience very pleasant."
"Having never been in the store, and after many mediocre experiences at other cycle shops, when I popped in a few minutes before closing, I expected eyes to roll. Not the case...the employee helped me try on a few pairs of heated gloves in different sizes. I settled on a pair of Gerbings which he price matched to the sale on their website. Happy customer."
"I found a place that that has most of what I needed and wants. "
"Nice they are available to browse, shop & buy random biker needs & wants! Especially when trying on helmets, boots, jackets or pants! Not always best quality or price, but very competitive!"
"They got what I needed the next day. Their prices cover the frugal to the lavish and everything in between."
"Thier Bike Night comprised of a tray of subway sandwiches and nothing else. They didn't even leave behind thier sales counter to talk to bikers. "
"Went to Cycle Gear to buy a screw I lost from my Bilt helmet. They gave me a new mechanism free. Great customer service. Also purchased a new helmet because of the great service and price. "
"I love their sun glasses
I had purchased a pair a few yrs ago and
couldn't find another pair I liked better so
had to go back to this store to purchase a
replacement after I lost mine."
"Great store policies, executed by competent staff.
Who could ask for anything more? : )"
"CG - pls keep up the Great customer service....."
"I am new to riding. The staff was very patient as I'm very inquisitive. Great advise that didn't push me towards the most expensive. They have input on both points of view and let me decide. the allowed me to try on everything and explained the differences in brands and sizing. I went in a greenhorn and now know enough to feel confident out on the road knowing I got all my safety gear. "
"Needed a Ram mount,; they knew they had several and one worked for me. "
"Fair prices, online price match, good stock"
"Very professional was more than willing to assist. Very satisfied."
"I had a great experience. The employees were helpful and knowledgeable of all the products i had questions about. I have dealt with several different employees or the past year or so and i have yet to run into an employee that wasn't able to help me. That's why i keep coming back."
A rep from Cycle Gear, Springfield, , , has responded:
“Thank you for taking time to leave a review. We have sent this to the area manager, this is how we improve store experience for all customers. Thank you again, Ride Safe. ”